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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Kustermann

Mary Kustermann

November 14, 2024

5  out of  5
rating by Mary Kustermann
"JD was great work with recently. I sincerely appreciated the prompt and clear communication; he made it super easy to get my new homeowners' coverage."
We responded:
"Mary, thank you for your wonderful review! I'm glad JD could assist you with your new homeowners' coverage. We appreciate your kind words about his prompt and clear communication. If you need any further assistance, our office is always here to help. - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
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Ansley Israel

November 5, 2024

5  out of  5
rating by Ansley Israel
"JD's customer service was above and beyond what I could have ever expected! Not only am I saving money on my insurance, but had a great and comfortable experience shopping policies. JD was supportive without being pushy and overall cultivated a great experience for me!"
We responded:
"Thank you so much for your wonderful review, Ansley! I'm glad to hear that JD provided exceptional service and made your experience comfortable and supportive. It's great that you were able to save money on your insurance as well. We appreciate your feedback and are always here to help with any other insurance needs or questions you may have. - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
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Amanda Tsuda

October 27, 2024

5  out of  5
rating by Amanda Tsuda
"Cassie was great helping us transfer our insurance coverage from out of state and able to get us additional savings!"
We responded:
"Amanda, thank you for your wonderful review! I'm glad to hear that Cassie was able to assist you with transferring your insurance coverage and finding additional savings. We appreciate your trust in our team and are always here to help with any future needs. - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
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amy pendleton

October 22, 2024

5  out of  5
rating by amy pendleton
"Absolutely fantastic and professional service"
We responded:
"Amy, thank you for your wonderful review! I'm glad you found our service fantastic and professional. Your feedback means a lot to us. If you ever need any further assistance, don't hesitate to reach out. - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
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David Butler

October 17, 2024

5  out of  5
rating by David Butler
"My agent was a very good communicator. I was able to complete this whole transaction in a timely and accurate manner"
We responded:
"David, thank you for your kind words! I'm glad to hear that your transaction went smoothly and efficiently. Communication is key, and it's wonderful to know that you felt well-informed throughout the process. If you ever need further assistance, don't hesitate to reach out. - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
Profile photo of Kendrick Owens

Kendrick Owens

October 14, 2024

5  out of  5
rating by Kendrick Owens
"What want to thank JD for being patient and always calling an texting to make sure I was in the loop and made sure I want to make the move to statefarm his kindness and consistency was what made me make the move to the agency and I'm glad I did thank you so much for being patient throughout the process"
We responded:
"Kendrick, thank you for your wonderful review! I'm glad JD's patience and consistent communication made your transition to State Farm smooth and reassuring. We appreciate your trust in our agency and are happy to have you with us. If you need any further assistance, don't hesitate to reach out. - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
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Ariel Mcgowen

October 12, 2024

5  out of  5
rating by Ariel Mcgowen
"Excellent customer service from JD! He was professional, kind and thorough. Explained everything in detail and made the switch seamless."
We responded:
"Ariel, thank you for your wonderful review! I'm glad JD provided you with professional, kind, and thorough service. It's great to know he made the switch seamless and explained everything in detail. If you have any further questions or need assistance in the future, our office is here to help. - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
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Paulo Barthelmess

September 30, 2024

5  out of  5
rating by Paulo Barthelmess
"JD did a great job walking us through options and pointing out ways we could save and enhance protection. Was very responsive to our multiple additional questions, and made it easy for us to understand all the details we needed. Highly recommended."
We responded:
"Paulo, thank you for your wonderful review! I'm glad JD could guide you through your options and help you find ways to save while enhancing your protection. It's great to know he was responsive and made everything easy to understand. We appreciate your recommendation and are here for any future questions or needs! - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
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AnJ P

September 28, 2024

1  out of  5
rating by AnJ P
"The staff is rude and drops the ball on things. The owner isn’t the issue, her staff is. I transferred to another location."
We responded:
"Hey AnJ, Thank you for sharing your feedback. I’m sorry to hear that your experience with our office wasn’t what you expected. My team and I have worked diligently to address the claims issues you mentioned, and I’m sorry if there was any aspect that still left you dissatisfied. We always strive to provide excellent service, and I appreciate your input as it helps us continue improving. If there’s anything more we could have done or if you’d like to discuss this further, please feel free to contact me directly at our office. - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
Profile photo of Thi Nguyen

Thi Nguyen

September 27, 2024

5  out of  5
rating by Thi Nguyen
"JD was extremely helpful and patience in breakdown my policy and helping me pick the right plan based on my needs."
We responded:
"Thank you, Thi, for your wonderful review! I'm glad to hear that JD was able to assist you effectively and patiently in understanding your policy and selecting the right plan for your needs. We appreciate your feedback and are here to help with any questions or needs you may have. - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
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Jess Mars31

September 9, 2024

5  out of  5
rating by Jess Mars31
"Getting my insurance was easy. Jd Ross made me a awesome qoute and worked with me on the qoute I could afford. Thanks so much to the state farm insurance people."
We responded:
"Jess, thank you for your 5-star review! I'm glad to hear that JD was able to provide you with a quote that fit your budget. We appreciate your kind words and are here for any future insurance needs you may have. - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
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Delaney Claycomb

August 27, 2024

5  out of  5
rating by Delaney Claycomb
"Spoke with JD and he was so friendly and helpful! He saved me over $100 a month on all my policies for way better coverage than what I previously had, I truly can’t thank him enough. Highly recommend!"
We responded:
"Delaney, thank you for your wonderful review. I'm glad JD was able to assist you and help you save on your policies while providing better coverage. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, our office is here to help. - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
Profile photo of NOAH Mans

NOAH Mans

August 26, 2024

5  out of  5
rating by NOAH Mans
"It was a nice experience dealing with the State Farm agent, John. He helped me with all my questions, made very good suggestions about my policy and was very courteous and polite with me."
We responded:
"Noah, thank you for your positive review. I'm glad John was able to assist you with your questions and provide helpful suggestions for your policy. It's great to hear he was courteous and polite. If you need any further assistance, feel free to reach out. - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
Profile photo of Cherry Graves

Cherry Graves

August 15, 2024

5  out of  5
rating by Cherry Graves
"Kathleen was very helpful and is a very good rep."
We responded:
"Thank you for the 5 star review"
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Louyse Scott

August 14, 2024

5  out of  5
rating by Louyse Scott
"Kathleen Ticas was most helpful. Immediately, took care of my issue"
We responded:
"Hi Louyse, Thanks for the awesome review! I'm so glad Kathleen could help you out right away. We appreciate your feedback and are here if you need anything else! - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
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Chessa To

August 14, 2024

5  out of  5
rating by Chessa To
"JD is such a great support. He is extremely helpful and answers all of my questions and concerns. I will definitely recommend this State Farm agent."
We responded:
"Hey Chessa, Thanks a lot for your awesome review! I'm so glad JD could be such a great support and help with all your questions and concerns. Your recommendation means a lot to us. If you need anything else, we're here for you! - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
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Steve Keenan

August 13, 2024

5  out of  5
rating by Steve Keenan
"Adding car insurance to my homeowners policy was easy and seamless."
We responded:
"Hey Steve, I'm glad you found adding car insurance to your homeowners policy easy and seamless! Thanks for sharing your experience. If you need anything else, we're here to help. - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
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Lisa Tosi

August 7, 2024

5  out of  5
rating by Lisa Tosi
"I had recently shopped my insurance and thought it was a low as it could get until JD Ross at Holly Goodman worked up a quote. Now I have MORE coverage for a LOT less money! Super friendly, too! Way to Go JD and State farm!"
We responded:
"Hey Lisa! Thanks so much for your awesome review! We're glad JD could help you get more coverage for less money. Our team is always here to assist with any future needs or questions. - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
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Maria Perez

August 7, 2024

5  out of  5
rating by Maria Perez
"They are awesome , always so helpful 👏"
We responded:
"Thank you for the 5 star review"
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Edgar Lopez

August 1, 2024

5  out of  5
rating by Edgar Lopez
"Awesome customer service. Very respectful and knowledgeable. Thank you for making the process smooth and easy"
We responded:
"Hi Edgar! Thanks a lot for your awesome review! I'm so happy you found our customer service respectful and knowledgeable. It's great to know we made the process smooth and easy for you. If you ever need anything else, feel free to reach out! - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
Profile photo of Kano Phouthavong

Kano Phouthavong

July 31, 2024

5  out of  5
rating by Kano Phouthavong
"Very professional establishment. My agent was JD, a very helpful and courtesy guy. I was in need of car insurance and I was shopping around for a better price, from my previous insurer. The offer I was presented was satisfactory for my needs."
We responded:
"Hey Kano, thanks a lot for your awesome review! I'm glad to hear that JD was able to assist you with your auto insurance needs and that you found our offer satisfactory. We appreciate you choosing us and are always here if you need anything else! - Holly Goodman - State Farm Insurance Agent, Duluth, GA"
Profile photo of Bagpipe Gnat

Bagpipe Gnat

July 11, 2024

5  out of  5
rating by Bagpipe Gnat
"Update. Erika at Holly Goodman's office in Duluth Ga is great to work with. Shes helping me have the best program for my needs."
We responded:
"We truly appreciate your kind words and are delighted to hear that you had a positive experience working with Ruby at our office. Thank you for choosing us for your insurance needs, and we look forward to assisting you in the future."
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Chris Donnellan

June 18, 2024

5  out of  5
rating by Chris Donnellan
"Ms Goodman and her office staff is prompt and professional"
We responded:
"Thank you, Chris! I'm pleased to hear that you found my team prompt and professional. Providing top-notch service is our priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out. Holly Goodman - State Farm Insurance Agent, Duluth, GA"
Profile photo of Gena “Chef G”

Gena “Chef G”

June 13, 2024

5  out of  5
rating by Gena “Chef G”
"Austin made it very easy for me to get an auto and home bundle. The process was over with just a few clicks!"
We responded:
"Gena, I'm thrilled you found the process of bundling your auto and home insurance with us so easy and convenient! I'm glad to hear that Austin provided you with a seamless experience. We're grateful for your trust in our office and look forward to assisting you with any future insurance needs. Holly Goodman - State Farm Insurance Agent, Duluth, GA"
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Shannon Woodham

June 11, 2024

5  out of  5
rating by Shannon Woodham
"This was my first experience in getting car insurance...Austin was great! I'm glad I went with state farm! He answered all my questions,he always called back on time! Very pleasant to talk to! I will definitely recommend y'all to all my friends! Thanks y'all!"
We responded:
"Shannon, I'm happy to hear that Austin provided exceptional service in assisting you with your auto insurance needs! We're grateful for your recommendation and thrilled to have you as a satisfied customer. If you have any questions in the future, feel free to reach out. Thank you for choosing State Farm! - Holly Goodman - State Farm Insurance Agent, Duluth, GA"